1. The expected delivery times are 10-15 working days in Italy. The availability and delivery times may vary with respect to what is reported both for shipments abroad and for the simultaneous purchase of the same Product by a large number of users.
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2. Pupapazza di Calabrese Maria Assunta is not responsible for any delays occurring during the transport service and, therefore, does not undertake or guarantee full compliance with the delivery times indicated on the Site and / or in the Order.
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3. Pupapazza di Calabrese Maria Assunta invites the Customer to periodically check the status of the Order in the “My Orders” section of the Site as well as to contact the Customer Service: this section will also indicate the status of the Order referred to in Articles 5.8. and following.
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4. All shipments of the Products will be at the risk of Pupapazza di Calabrese Maria Assunta which guarantees compliance with the quality standards relating to the Products and Services exclusively up to the time of the first delivery attempt to the Delivery Place referred to in the following art. 5.7.
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5. For each Sales Contract completed through the Site, Pupapazza di Calabrese Maria Assunta will issue a delivery note, a copy of which will be sent to the Customer’s Email Address: this document, once sent to the Customer, can no longer be changed.
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6. For the purpose of delivering the Products ordered by the Customer, the presence of the Customer or of the third recipient indicated by the Customer or their representative is always required: if none of these subjects is available and in the Delivery Place at the time of delivery (hereinafter < strong> “First Delivery Attempt” ), the courier will leave a notice for a second delivery for the next working day, as well as a telephone number to be able to agree on a different date and time for delivery, as well as, possibly, a different Delivery Location (hereinafter “Second Delivery Attempt” ).
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7. If the Customer or the third recipient indicated by the latter or a person in charge of the latter should not be available even at the Second Delivery Attempt, the Product will be held in storage by the courier for a maximum period of 15 days starting from the Second Delivery Attempt. (hereinafter “Term of Stock” ).
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8. In the case provided for by the previous art. 5.7., The Customer may contact the Customer Service of Pupapazza di Calabrese Maria Assunta who will inform him of the courier’s office from which the Product can be collected: the Customer must go to the indicated office with the delivery notice “left by the courier. There will be no additional cost for storage.
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9. Once the Storage Period has expired without the Customer or the third recipient indicated by the latter or their representative having collected the Product in accordance with the provisions of Articles 5.6. and 5.7., the Product will return to the warehouses of Pupapazza di Calabrese Maria Assunta: in this case, the Customer, no later than 30 days from the expiry of the Stock Period, may request Pupapazza di Calabrese Maria Assunta, alternatively:
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9.1. a second shipment of the Product (hereinafter “Second Shipping” ) to which the provisions of Articles 5.1 and following of these General Conditions, which Pupapazza di Calabrese Maria Assunta will be able to carry out only after the Customer has previously paid the price of the Second Shipment: on the other hand, if this shipment is not successful, the Contract of Sale will be resolved by law due to non-fulfillment by the Customer and Pupapazza di Calabrese Maria Assunta will be authorized to withhold the amount of the Order by way of compensation for damages suffered by the same.
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9.2. the reimbursement of the amount paid for the Order: provided that Pupapazza di Calabrese Maria Assunta will have the right to withhold from the amount paid by the Customer all the costs incurred by the same for the first shipment, including any Consideration for the Stock, so such as any duties and taxes; it is also understood that the right of reimbursement referred to in this art. 5.9.2 is excluded in the event that the Customer has chosen which means at the time of the Order